This Cookie Policy describes how The Nex Mile (“Nex Mile,” “we,” “us,” or “our”) uses cookies, local storage, pixels, and similar technologies (collectively, “cookies”) to operate, secure, analyze, and improve the Nex Mile website and the Nex Mile Driver mobile application.
By continuing to use our website or app, you consent to the use of cookies as described in this policy, except where you have adjusted your preferences or browser settings to block them. You can change your cookie preferences at any time.
What Are Cookies
Cookies are small text files that are stored on your device when you visit a website or use an app. They allow the site or app to recognize your device, remember your preferences, and understand how you interact with the service over time.
Some cookies are set by us (“first-party cookies”) and others are set by trusted partners (“third-party cookies”) who provide services such as analytics, security, and performance monitoring.
How We Use Cookies
We use cookies for the following purposes:
- Operating our website and app, including authentication and security features
- Remembering your preferences and settings
- Understanding how visitors use our site and app
- Measuring traffic, performance, and marketing effectiveness
- Detecting errors, fraud, and abuse
- Improving functionality and user experience
We do not use cookies to track drivers across unrelated companies’ apps or websites for third-party advertising purposes.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website and app to function. They enable core features such as security, authentication, and session management. You cannot disable these through our preference controls because the services would not work properly without them.
- Session and authentication tokens
- Security and fraud-prevention cookies
- Load-balancing and performance cookies
- Preference-storage cookies required for basic functionality
Analytics and Performance Cookies
These cookies help us understand how visitors interact with our website and app. We use this information to measure traffic, identify popular pages, monitor performance, and improve the overall experience.
- Page views and navigation paths
- Device type, browser, and operating system
- Approximate location and language settings
- Referral sources and traffic patterns
- Feature usage and error reports
We may use analytics providers such as Google Analytics. These providers may set their own cookies and process information according to their own privacy policies.
Functional Cookies
Functional cookies allow us to remember choices you make and provide enhanced features. They may be set by us or by third-party providers whose services we have added to our pages or app.
- Language and region preferences
- Form input and progress recall
- Accessibility settings
- Chat or support widget state
Marketing and Advertising Cookies
Nex Mile does not currently use cookies to deliver targeted advertising across third-party sites. If we introduce advertising or remarketing cookies in the future, we will update this Cookie Policy and obtain any required consent before placing them.
Cookies and the Nex Mile Driver App
The Nex Mile Driver mobile application may use similar technologies to store authentication tokens, user preferences, and analytics identifiers. App-specific storage may include:
- Authentication tokens and session data
- Push-notification tokens
- Local caching of routes, shifts, and delivery records
- Analytics and crash-reporting identifiers
You can manage many of these through your device settings. For example, you can clear app storage, disable analytics, or revoke permissions from your device settings menu.
Managing Your Cookie Preferences
You have several ways to control cookies and similar technologies:
Browser Settings
Most web browsers allow you to block or delete cookies through the settings menu. You can usually set your browser to notify you when a cookie is being placed, or to block all cookies. Please note that blocking strictly necessary cookies may prevent parts of our website from working correctly.
- Google Chrome cookie settings
- Mozilla Firefox cookie settings
- Safari cookie settings
- Microsoft Edge cookie settings
Analytics Opt-Out
If you wish to opt out of Google Analytics tracking on our website, you can install the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.
You may also be able to opt out of interest-based advertising through your device or browser settings, such as the “Limit Ad Tracking” option on iOS or the “Opt out of Ads Personalization” option on Android.
Mobile App Controls
On mobile devices, you can manage cookies, local storage, and device identifiers through your operating system settings. This includes options to reset advertising identifiers, clear app data, and adjust analytics or privacy permissions.
Third-Party Services and Links
Our website and app may contain links to third-party websites or services that are not operated by Nex Mile. We are not responsible for the cookie practices of those third parties. We encourage you to review the cookie policies of any external site you visit.
Third-party analytics and service providers may collect information about your online activities over time and across different websites when you use our services. Their use of cookies is governed by their own privacy and cookie policies.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Cookie Policy, how we use cookies, or how to manage your preferences, please contact us:
You may also reach us through the contact form on our Contact page.